Elevated API Errors due to a networking issue

Incident Report for Tonal

Resolved

This incident has been resolved.

Posted Sep 14, 2022 - 06:26 PDT

Monitoring

the fix have been rolled out successfully and all services seem to be responding successfully. at the moment we are just monitoring for the next 5 minutes before we can say conclusively we can say we are out of incident

Posted Sep 14, 2022 - 06:17 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 14, 2022 - 06:16 PDT

Investigating

We're experiencing an elevated level of API errors due to a networking issue . Devops is currently looking into it

Posted Sep 14, 2022 - 06:01 PDT

This incident affected: Member Login, On Demand Classes, Live Classes, Leaderboard, Social, and Activation.